Welcome to Cogebanque,
On behalf of Shareholders, Management of Cogebanque and Staff, I have the privilege and pleasure to express pride and contentment on the achievements of Cogebanque which grew up from a small Bank in 1999 to one of the major Banks today in Rwanda. Our mission at Cogebanque is to be number 1 in Customer Service in the banking industry in Rwanda. Cogebanque is exceptionally proud to be at the services of its customers. We invite you to come to us and see how we cherish you, how we are committed to serve you and how we are always ready to listen to you. We shall always stay closer to our customers, listen to them and deliver high quality services to satisfy their want and need.
Mahatma Gandhi said”A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so”. This is Cogebanque motto.
We know at Cogebanque that banking is basically a service business, and service businesses are about people. One of the most important performance indicators of Cogebanque will always be the quality of service. To be able to achieve it, we are committed to continue to ensure transparent management, competitive and flexible pricing, strong technological capability and effective advisory services.
When Cogebanque was established by its initial shareholders, it had a dream of becoming a truly Rwandan bank at the services of Rwandan. Today that dream is being realized. Cogebanque is fully owned by Rwandan shareholders at the service of Rwandans. In its current strategic plan, the focus is for the bank to become more competitive, to maximize profits, to continue to improve its productivity and efficiency and to meaningfully contribute to the economic development of Rwanda. The bank has a young, dynamic and committed staff that will drive it towards the attainment of its goals and objectives. We are set to build a great bank.
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